Disability in context
How attitudes and values are changing. Will enable organisations to
recognise, analyse and remove the barriers which disabled people face.
Meeting disabled people
An essential guide to customer care with practical advice for welcoming
disabled people with different access requirements.
Training for equality
The range of staff training available and its benefits. Also advises on how
to find a trainer who works effectively with your organisation.
Audits
Gives advice on how to assess the audit needs of your organisation,
how to draw up an audit brief and recruit an auditor.
Disability Discrimination Act (DDA)
What the DDA covers, and what its implications are for museums,
archives and libraries.
Inclusive information
Provision and promotion of information through a variety of media to
ensure your message is accessible to all disabled people.
Using technology
How to improve accessibility to the use of ICT, provide relevant
technology training, interactive exhibits and audio guides.
Access on a shoestring
Suggestions for creative solutions in combination with low-tech
methods, to obtain optimum results with minimal funding.
Accessible environments
Advice on inclusive design for accessible environments, exhibitions and
collections, lighting and signage, and labelling of information panels.
Outreach and partnerships
Working in partnership with external organisations and local
communities to meet the needs of disabled people.
Consulting disabled people
Bringing together consultative groups of disabled people, and gaining
their support for positive change.
Employment at every level
Advice on equality in recruitment, selection and retention
